Track your delivery
- I’ve received an email/text telling me a delivery is on its way
- When will my parcel be delivered (delivery date)?
- How can I track my delivery?
- When can I start tracking my parcel?
- How do I change my delivery address?
- Where can I find my tracking number?
- My parcel could not be delivered
- Can I have my parcel left in a safe place?
- Can I refuse my parcel?
- How do I arrange a new delivery date?
- I missed my delivery. Can I collect it from a Planzer Parcel branch?
- Can I have my parcel delivered at a time that suits me?
- Why didn’t the driver ring the bell and wait?